Most of our rooms are provided in a range of purpose built residences which enable you to select the student accommodation that best meets your requirements. You can choose en-suite or shared bathroom facilities; part-catered or self-catered; on or off campus. We have accommodation designated to disabled students, postgraduates and students with families; we also help students wishing to live together in a Welsh speaking community. We endeavour to provide accommodation that suits all preferences.

Additionally Residential Services has a dedicated team that manage local private properties on behalf of local landlords. Since we only accept properties of the highest standards, they are very popular with students who value the independence of living in the private sector yet appreciate the reassurance of a highly reputable manager of the property.

We place significant importance on student welfare. Residents are aided by a network of interlinked support services. These services range from 24hour security staff to in-house student Welfare Wardens; from a dedicated Police Officer to Cleaners who are happy to stop and chat about the problems of the day. Students who do not live in University accommodation are strongly encouraged to make use of our expertise and drop in for housing advice and support. 

We are committed to continually raising the standard of our accommodation and service and have established a Service Level Agreement for room set ups on arrival. For this reason we have fully signed up to the Universities UK Code Of Practice for the Management of Student Accommodation.  The code establishes and monitors our performance as a provider of student housing and ensures the highest of standards are maintained.  Further details about the code can be found here: www.uukcode.info

These web pages are designed to help you with all of your accommodation requirements. Whether you are a new student wanting to apply for accommodation; a current resident wishing to report a maintenance fault; or a visitor looking for local B&B information, we hope that you will find the answer that you need here. If you cant find the information that you require, please contact us, we will be happy to help.

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Residential Services Mission Statement

Our Mission Statement, as detailed below, sets out our aims as a department and assures our pledge to uphold the interests of our students, staff and all parties connected with Residential Services.

Our Mission Statement:

Our mission is to provide a range of student accommodation, inclusive of all needs, that is of the highest possible standard.

In undertaking this we are attentive to six core values:

• Quality service and welfare support
• Community contribution, responsibility and development
• Respect, understanding, openness and honesty
• Appreciation of feedback
• Value for money
• If we can't say yes, we will tell you why

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For more information please contact Residential Services